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FAQS

  • What are the local activities in Mont-Tremblant?

    Please visit our Mont-Tremblant Tourist Information pages for full details on local activities, events, shopping and our comprehensive restaurant guide.

    Popular ‘Things To Do’ include :

    Summer Activities

    • Entertainment at Tremblant resort
    • Beach & tennis club (Tremblant lake)
    • Golf Diable, Geant, La Belle, La Bête and Le Maitre all within 10 minutes’ drive
    • Luge (resort)
    • Hiking and biking trails
    • Brind’O Aquaclub/ Gym (resort village)
    • Shopping/cafes/restaurants at Tremblant resort


    Winter Activities
    • Tremblant skiing & snowboarding
    • X- Country ski and snowshoeing
    • Brind’O Aquaclub/ Gym (resort village)
    • Dog sledding
    • Sleigh rides
    • Ice skating Tubing (Aventure Neiges)
    • Snowmobiling
    • Ice fishing and Ice climbing
    • Shopping/cafes/restaurants at Tremblant resort

  • Are linens and towels provided at my vacation home, what else is included?

    The following are some of the items included for all reservations :

    • Bed linens
    • Firewood – a starter kit for properties with fireplaces (Sep-Apr)
    • Clothes detergent
    • Towels (3 sizes) (# of towels depends on property’s sleeping capacity)
    • Dishwasher soap
    • Dish towels/cloths
    • Hand soap (3 in 1 hand, body and hair liquid soap)
    • Sanitary paper & tissues
    • Paper towels
    • Foil paper and plastic wrap
    • Basic spices

  • What is Check-In/Check-Out time?

    Check-in time begins at 5:00 pm and Check-out time is 11 am.

    A limited number of early check-ins and/or late check-outs are available provided that there are no guests arriving upon your departure or leaving prior to your arrival. Requests must be submitted in writing to our reservation specialists and approved in advance of arrival. However, we cannot guarantee the early check-in or late check-out request will be granted until just a few days prior to your arrival date .

  • What to do when I leave my Tremblant Living home?

    Guests must read and share the Rental Agreement signed at the time of your reservation which describes a full list of Rules and Conditions.

    • Departure is at 11:00 a.m.
    • Place trash and recycling in respective exterior bins (Garbage – black, Recycling – Green)
    • Load and start the dishwasher
    • Unplug all small kitchen appliances
    • Log out of all apps; Netflix, SONOS, etc.
    • Close the metal curtains for all wood-burning fireplaces, if applicable
    • Turn off the gas valve for the BBQ, if applicable
    • Tidy up outside including the decks, yard, and pool area, if applicable
    • Turn off all lights
    • Close and lock all windows and doors, including patio doors

  • What are Tremblant Living rental policies and conditions?

    We rent only to business travelers, family groups, and responsible adults older than 30 years of age; adults cannot rent properties on behalf of underage guests and are subject to approval.

    Any kind of house party/loud noises and music are strictly forbidden.

    Minimum noise outside after 9:30PM.

    No smoking – No pets.

    Check-in 5PM – Check-out 11AM

    Deposit or full payment and signed Rental Agreement must be received within 2 days of making the reservation.

    50% deposit is requested within 48 hours of booking and the other 50% (OR full payment) is to be paid 30 days prior to the arrival date.

    A pre-authorization of $3000 will be taken on your credit card within 24 hours prior to your arrival as a security deposit. The amount will be released within 3-5 business days following your departure if the rental agreement has been respected.

    Cancellation – Stay is refundable, minus a penalty. Please refer to the application to your reservation, seen in the rental policies

  • What is Vacation Rental Damage Waiver Fee (DWF)?

    You decided on a rental property so you could feel at home while on vacation. Don’t let the fear of losing your security deposit keep you from enjoying your time. Instead of paying hundreds of dollars up front, and waiting for a refund at the end of your stay, you can simply make a one-time payment of $75-$280 depending on the property. Avoid the hassles of checks and credit card holds. This fee will cover up to $1,200 for accidental or inadvertent damages only. A full description of the DWF is included in your Rental Agreement for you to consider before securing your reservation.

  • Can I arrange for a mid-stay clean?

    A mid-stay housekeeping service is available upon request for an additional charge. The service includes; cleaning of all rooms, bathrooms and kitchen area, loading dishwasher, also more in depth service can be requested at an additional cost to have all bed linens changed. Please note that any request for mid-stay housekeeping will be subject to the companies cleaning schedule.

  • Are your properties suitable for Corporate Groups and Business meetings?

    Yes, Tremblant Living luxury chalets offer exceptional meeting and corporate retreat facilities, plus everything your group needs to relax at the end of every day. Visit our Corporate Meetings and Retreats page for more information. (or if no dedicated page then add the following text: ) Our dedicated Sales and Hospitality teams will simplify your search from choosing the right property to the personalized concierge services that meet your project’s needs to make your meeting an absolute success.

    • Ranging from 2600-10,400 square feet, most of our townhomes and chalets are spread out over three levels providing just about the perfect degree of privacy.
    • Open concept living/dining areas make for an even more spacious gathering venue for both team building and break-out sessions.
    • Fully equipped kitchens offer quality appliances to prepare from simple to the most sophisticated meals at any of our chalets.
    • Other amenities (depending on the property) include a private terrace with hot tub and BBQ, billiards and private entertainment room, plasma TVs, laundry room, and private garage.
    • A complete audiovisual and wireless system so your corporate group can get work done.
    • Ask us about our contiguous units to accommodate for larger groups and meetings.
    • Proximity to ski trails, golf course, and Mont Tremblant’s pedestrian Village most distinctive shops, restaurants and attractions.

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