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CAREERS AT
TREMBLANT LIVING

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CAREERS AT
TREMBLANT LIVING

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    CAREERS AT TREMBLANT LIVING

    Joining Tremblant Living means embarking on a unique adventure with a growing and dynamic team. At TL, we specialize in luxury vacation rentals in Mont-Tremblant’s. With the most prestigious homes and 5-star personalized concierge service, we are proud to offer a legendary experience to our guests.

    GUEST SERVICES & TRIP PLANNING

    We are presently looking for a passionate Guest Services agent to join our team. Are you collaborative and autonomous? Do you thrive in an innovative and result-driven environment? Well then, we cannot wait to hear from you!

    Working directly with the Guest services manager, the main responsibilities will be to ensure Tremblant Living’s guest satisfaction, organize reservations, plan arrivals and departures as well as provide an outstanding guest experience. The candidate will perform the following tasks:

    MAIN TASKS

    • Provide exceptional customer service to our guests.
    • Front Desk management before, during, and after guests’ stay.
    • Provide concierge services: trip planning, activities, and restaurant reservation for guests.
    • Manage guest comments and complaints.
    • Any other task related with guests.

    SKILLS REQUIRED:

    • Experience in hospitality or customer services
    • Excellent communication, customer service, and problem-solving skills.
    • Fluently bilingual (FR/EN)
    • Ability to multitask efficiently and navigate multiple systems simultaneously.
    • Minimum 3 years work experience
    • Based in Mont-Tremblant or proximity.
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