Careers at Tremblant Living

Careers at Tremblant Living


SALES MANAGER

DESCRIPTION

We are looking for a passionate, collaborative, and autonomous individual that has initiative and is result driven to be part of our dynamic team.

The main responsibilities will be to ensure Tremblant Living’s sales goals and revenue strategy, create and implement effective policies, and manage VIP reservations and long-term rentals. This is a full-time job with a schedule of 5 days a week, including weekends when necessary. Working directly with the General Manager the candidate will develop the following tasks:

  • Sales management: Revenue projections and Rate management to reach the sales goals.
  • Manage VIP guests and long-term rental contracts.
  • Develop and nature relationships with partners and travel agents.
  • Manage the sales team.
  • Take calls and assist sales team in booking process.

 

REQUIREMENTS

  • 5 to 10 years-experience with vacation rental sales and front desk (or hotel experience)
  • Experience in hospitality and guest services
  • Ability to meet sales targets.
  • Excellent communication, customer service, and negotiation skills
  • Fluently bilingual (FR/EN)
  • Ability to multitask efficiently and navigate multiple systems simultaneously.
  • Must have working knowledge of online software and word processing tools (Google Drive, Microsoft Office)
  • Based in Mont-Tremblant or proximity. Remote working will be considered.

FRONT DESK SUPERVISOR

DESCRIPTION

We are looking for a passionate, driven, and autonomous individual that has initiative and has excellent multi-tasking ability to be part of our dynamic team.

The main responsibilities will be to ensure Tremblant Living’s guest satisfaction, organize reservations and coordinate guest experience with the rest of the team.

This is a full-time job with a schedule of 5 days a week, including weekends. Working directly with the Guest services team the candidate will develop the following tasks:

  • Guest management before, during and after their stay.
  • Organize, manage, and control Front desk activities to meet guests’ expectations and needs.
  • Coordinate concierge services: activities and restaurant reservation for guests.
  • Manage guest comments and complaints.
  • Any other task related with guests.

 

REQUIREMENTS

  • Experience in hotel and hospitality (tourism industry in general).
  • Excellent communication, customer service, and problem-solving skills.
  • Fluently bilingual (FR/EN).
  • Ability to multitask efficiently and navigate multiple systems simultaneously.
  • Based in Mont-Tremblant or proximity.

APPLICATION FORM