Covid-19 Precautionary Measures

Covid-19 Precautionary Measures

To contribute responsibly to the fight against Covid-19 and to respect the government restriction, Tremblant Living will resume it’s vacation rental operation as of June 1st, following the new guidelines established by the Minister of Tourism. Note that our team is available to assist you with any bookings for a later date. Also read our operational update amid the covid-19 pandemic.

Please note regulations request that vacation rental condo, chalet or townhome must be rented by a group or family living in up to three different addresses. Three addresses per unit of rental is allowed and a maximum of 10 people.

The resumption of other activities can be done subject to the application of the principles of physical distance and all the recommendations of the public health authorities. 

While we consistently maintain high standards of hygiene in our properties, we have implemented additional measures in response to the Coronavirus (Covid-19). These measures are in place to mitigate any potential risks and follow the recommended guidelines from Health Canada.

 

What we are doing

  • As this situation may evolve rapidly, we know its important to be prepared to deal with any escalation in the spread of the virus and have the following actions in place:
  • Our linens are washed and pressed at high temperatures
  • All surfaces are cleaned using an alcohol-based cleaner
  • TV remotes, faucets, light switches, door handles, appliance handles etc. are disinfected with Clorox wipes and/or spray by our home services team, during check-in inspection prior to your arrival.
  • We have left some disinfectant for use during your stay

 

Guidelines for customers

  • Wash hands properly and regularly
  • Before and after eating or drinking
  • After going to the toilet, nose blowing, sneezing or coughing
  • After cleaning procedures, handling waste and waste bins
  • After handling contaminated (dirty) items
  • Whenever hands become visibly dirty
  • If in contact with a sick person, especially those with respiratory symptoms
  • Cover mouth when coughing and sneezing:
  • Cover nose and mouth with disposable tissues – if you don’t have a tissue, cough or sneeze into your arm or sleeve (not hand)
  • Place used tissues into a sealed bin – wash your hands
  • Avoid touching your eyes, nose or mouth if your hands are not clean

 

Deposit & Cancellation Policy:

  1. 90 to 61 days prior to arrival : Refund minus penalty of 10% of the rental
  2. 60 to 31 days prior to arrival : Deposit non-refundable
  3. 30 days and less prior to arrival : Fully non-refundable

 

*Please note Tremblant Living will offer a travel credit at any moment prior to the stay if inter-municipality travel is banned by government legislation. 

 

Cancellation Policy During Holiday :
(December 20th, 2020 to January 2nd, 2021)

  1. 90 to 31 days prior to arrival : Deposit non-refundable
  2. 30 days and less prior to arrival : Fully non-refundable

 

* Please note that US residents may postpone their trip or get a full refund for their Holiday reservation if borders remain closed. A written request must be sent to Tremblant Living prior to October 1st, 2020

 

** PLEASE ADVISE TREMBLANT LIVING IF ANYONE STAYING AT THE PROPERTY BECOMES ILL OR IS DIAGNOSED FOLLOWING YOUR STAY. **